A potential safety risk has been identified with the Rudducks Portapen.
The safety risk is related to the fastening hook used to keep the pen together when not in use. This hook is designed to face out from the pen, however some stock has been found to have the hook facing into the pen, which may potentially cause injury to the enclosed animal.
We are requesting that all customers check this hook immediately. If the hook is facing into the pen, the hook should be removed or the pen returned to the place of purchase for a full refund or replacement.
We are issuing this warning as we are committed to maintaining the highest possible standards of safety and product quality at all times. We apologize for any inconvenience this may have caused.
For additional information contact our Customer Service Team on (03) 87693200 or via email at info@rudducks.com.au 